The policy addresses various aspects related to user privacy and explains the responsibilities and requirements for users, the website, and website owners. Additionally, it provides information on how user data and information are processed, stored, and protected by this website.
The website and its owners are committed to safeguarding user privacy and take proactive measures to ensure the protection of users’ privacy during their visit. This website adheres to all applicable UK national laws and regulations regarding user privacy.
What information do we collect?
The following personal information may be collected by us:
- Your IP address (recorded in server logs)
- Your name (if provided to us through contact forms on this website)
- Your email address (if provided to us through contact forms on this website)
- Your phone number (if provided to us through contact forms on this website)
What do we use this information for?
Your IP address may be utilized for diagnostic and forensic purposes on our server, or to identify your business name when accessing the site from a corporate network location.
Your name and other contact details will be used solely for the purpose of responding to inquiries.
How long will we keep your data?
Information regarding your IP address will be kept in server logs for a period of 30 days before being permanently deleted.
Email addresses and contact information will be stored for a duration of 7 years after the fulfillment of any contractual obligations.
Contact information collected for newsletter purposes will be retained until a request for removal is made by the individual whose data is being stored.
How can I control the use of my data?
You possess various rights concerning your personal data in accordance with existing data protection regulations. As per these regulations, you are entitled to request the following:
- The right to have your data erased (commonly known as the right to be forgotten)
- The right to object (the right to request that we cease using your data for a specific purpose)
- The right to rectification (the right to have inaccurate data corrected)
- The right to access (to receive a copy of all the data we hold about you in a portable format)
- The right to restrict processing (to limit the use of your data)
- Rights relating to automated decision-making (we do not engage in any automated decision-making processes)
If you have any inquiries or concerns regarding your data or Neel Softech’s data protection practices, please don’t hesitate to reach out to us using the following contact information:
Additionally, you have the right to file a complaint with the Information Commissioner’s Office (ICO). You can find the contact details for the ICO on their website.
Cookies are small files that are stored on the hard drive of a user’s computer, enabling the website to track, save, and store information about the user’s interactions and usage patterns. This enables the website, through its server, to provide a personalized experience tailored to the user.
Users are advised that if they prefer not to allow the use and storage of cookies from this website on their computer’s hard drive, they should adjust the security settings in their web browser to block all cookies from this website and its external serving vendors.
Furthermore, when this website employs referral programs, sponsored links, or advertisements, additional cookies may be stored on your computer’s hard drive by external vendors. These cookies are used for conversion and referral tracking and typically expire after 30 days, although some may persist for longer periods. No personal information is stored, saved, or collected through these cookies.
Contact and Communication
Users who choose to contact this website and/or its owners do so voluntarily, understanding that any personal details provided are done at their own risk. The privacy and security of your personal information are of utmost importance and it is stored securely. Your information is retained only for as long as necessary or until it no longer serves any purpose, in compliance with the Data Protection Act 1998. While every precaution has been taken to ensure a safe and secure form-to-email submission process, users are advised that using such processes is at their own discretion and risk.
The information submitted by users is utilized by this website and its owners to provide further details about the products/services offered or to assist in addressing any questions or queries submitted. This may involve using your information to subscribe you to an email newsletter program operated by the website, provided that it was made clear to you and you have given your explicit consent during the form-to-email submission process. Alternatively, if you have previously purchased a product or service from the company or inquired about it, your details may be used for relevant email newsletters. Please note that this is not an exhaustive list of your rights as a user regarding the receipt of email marketing materials. Rest assured that your details are not shared with any third parties.
This website offers an email newsletter program to keep subscribers informed about the products and services provided. Users have the option to subscribe through an online automated process, but they do so voluntarily. In some cases, subscriptions may be manually processed based on prior written agreement with the user.
Subscriptions are managed in accordance with the UK Spam Laws as outlined in the Privacy and Electronic Communications Regulations 2003. All personal information related to subscriptions is securely held and handled in compliance with the Data Protection Act 1998. No personal details are shared with third parties or disclosed to individuals or companies outside the operation of this website. Under the Data Protection Act 1998, you have the right to request a copy of your personal information held by the email newsletter program of this website, subject to a small fee. To obtain a copy of the information held about you, please send a written request to the business address provided at the end of this policy.
Email marketing campaigns sent by this website or its owners may include tracking features within the email itself. Subscriber activity is tracked and stored in a database for future analysis and evaluation. This tracked activity may include email openings, email forwarding, link clicks within the email content, and the timing, dates, and frequency of such activity (though this list is not exhaustive). This information is used to improve future email campaigns and provide users with more relevant content based on their activity.
In accordance with the UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the option to unsubscribe at any time through an automated system. Clear instructions on how to unsubscribe are provided in the footer of each email campaign. If an automated unsubscription system is unavailable, alternative instructions for unsubscribing will be provided.
While this website strives to include only high-quality, safe, and relevant external links, users are strongly advised to exercise caution before clicking on any external web links mentioned on this website.
The owners of this website have made their best efforts, but they cannot guarantee or verify the content of every externally linked website. Therefore, users should be aware that they click on external links at their own risk, and this website and its owners cannot be held responsible for any damages or consequences resulting from visiting such external links.
Adverts and Sponsored Links
This website may feature sponsored links and advertisements. These are usually provided by our advertising partners, who may have their own privacy policies specifically related to the advertisements they display.
By clicking on such advertisements, you will be directed to the advertiser’s website through a referral program. This program may utilize cookies to track the number of referrals generated from this website. These cookies might be stored on your computer’s hard drive. It is important for users to understand that they click on sponsored external links at their own discretion, and this website and its owners cannot be held responsible for any damages or consequences resulting from visiting such external links.
Social Media Platforms
Communication, interactions, and activities carried out on external social media platforms where this website and its owners are present are subject to the terms and conditions and privacy policies of each respective social media platform.
Users are advised to exercise caution and prudence when using social media platforms, considering their own privacy and personal information. It is important to note that this website and its owners will never request personal or sensitive information through social media platforms. Users who wish to discuss sensitive details are encouraged to contact them through primary communication channels, such as telephone or email.
This website may utilize social sharing buttons, which facilitate the direct sharing of web content from web pages to the specific social media platform. Users are advised to use these social sharing buttons at their own discretion and should be aware that the social media platform may track and store their request to share a web page through their social media platform account.
Shortened Links in Social Media
Through their social media platform accounts, this website and its owners may share web links to relevant web pages. It is important to note that some social media platforms automatically shorten lengthy URLs (web addresses) for convenience (e.g., http://bit.ly/zyVUCo).
Users are advised to exercise caution and use their discretion before clicking on any shortened URLs shared on social media platforms by this website and its owners. While efforts are made to ensure the publication of genuine URLs, it is important to be aware that social media platforms are occasionally susceptible to spam and hacking. Therefore, this website and its owners cannot be held responsible for any damages or consequences resulting from visiting shortened links.